www.naeniam.gr, (hereinafter the "Website"), is the website that hosts the Online Store with the trade name "www.naeniam.gr", which exhibits, promotes and offers for sale clothing, footwear, accessories, etc. via the Internet.

www.naeniam.gr and its Website belong to the business with the name "STERGIOU MARIETA GEORGIOS||NAENIAM BOUTIQUE" and the distinctive title "Naeniam Boutique", which is based in Glyfada, Attica, at 40A Laodikis Street, in the Municipality of Glyfada, Postal Code. 16674, in Greece (Tax Identification Number: 133619965, GLYFADA TAX OFFICE), with GEMI number 147936601000, tel. 211-4076779, e-mail naeniamboutique@gmail.com, (hereinafter referred to as “www.naeniam.gr” or the “Online Store”, or “naeniam” or “Business” or “Company”, “we”, “us”, “our”), which legally manages it.

These General Terms and Conditions of Use of the Website and Markets, which include as an integral part and a single whole the General Market Terms, the Personal Data Protection Policy and the Cookies Policy (hereinafter the "Terms of Use" or "General Terms" or "Terms"), determine the terms and conditions under which you, in any capacity, namely that of browser/visitor, user of the Services, consumer - buyer, Member, (hereinafter the "User", the "Consumer", "you", "your", "yours") browse our Website, make use of its content and its Services (e.g. Member Registration, Newsletters), and/or transact in our Online Store, making purchases and govern the sales contract that you conclude with naeniam for the purchase of products from our Online Store. Store.

Before you enter the Website and use its Services or make purchases in our Online Store, we invite you to consult the Terms and Conditions and make sure that you agree with them. In case of disagreement with any of these Terms and Conditions, you must not take any action or use any naeniam Service, including your simple browsing in our Online Store.

However, if you would like any clarification or information regarding the Terms and Conditions, or have any disagreement, reservation or question regarding them, you can contact naeniam's Customer Service Department, using one of the communication methods listed in the relevant "Contact" section, before carrying out any action on naeniam.

If you disagree with any of the terms and/or all of them, you must not use any of the naeniam services, nor purchase any products. However, by any action you take in our Online Store, such as browsing it, registering as a Member or in our Company's Newsletter or purchasing our products, you confirm that you have read, understood and unconditionally accepted the Terms and Conditions.

Your regular visit to the Website to monitor any changes to the Terms and Conditions is deemed necessary, as naeniam reserves the right to unilaterally modify, renew, delete, add, limit a) these Terms and Conditions, in whole or in part, b) its Policies, c) the Services provided, d) the technical specifications of the Website (hereinafter the "Changes") at its absolute discretion and/or when any change to the above is required by law, possibly without your prior notice or consent, always within the framework of business ethics and the limits set by law. naeniam undertakes to inform you of any changes in accordance with the above, through the Website, which will be effective from the date of their posting on this Website. It is clarified that any change to these Terms and Conditions does not affect orders or other transactions and uses of services that you have already carried out before the entry into force of the Changes in accordance with the above and that our Company has accepted.

However, if you wish to obtain any clarification or information regarding the changes, or have any disagreement, reservation or question regarding them (changes), you may contact the naeniam Customer Service Department, using one of the methods of communication listed in the relevant section "Contact", before performing any action on naeniam. Any action, use or transaction on naeniam after the above-mentioned Changes is deemed to be unconditional acceptance of them.

Please note that any information/clarification provided to you in accordance with the above by our Customer Service Department regarding the Terms and Conditions does not constitute a replacement, substitution or any modification of the Terms and Conditions, as they are provided solely for the purpose of assisting you, and the Terms and Conditions constitute our sole and exclusive agreement.

naeniam reserves the right at any time, without justification and without prior notice to the User, to cancel, suspend or terminate the operation of the website/online store or certain Services or the marketing of certain Products.

Your use of this Website and any transaction you make in our Online Store is at your sole risk.

BY ACCEPTING THESE TERMS IN ACCORDANCE WITH THE ABOVE, USERS EXPRESSLY AND UNRESERVEDLY DECLARE THAT THEY ARE OF LEGAL AGE WHICH ALLOWS THEM TO BE BOUND BY THESE GENERAL TERMS WITH REGARD TO THE USE OF THE SERVICES AND PRODUCTS OF NAENIAM BOUTIQUE TO WHICH THEY ACCESS.

GENERAL TERMS OF USE OF THE WEBSITE

2.1 PROVISION OF GENERAL INFORMATION – ARTICLES (BLOG)

The information provided by naeniam is complete, true, valid and up-to-date, whether it concerns our identity or the products provided by our online store (e.g. Product Description). The above guarantees are subject to any technical or typographical errors, which cannot be foreseen or have arisen unintentionally or due to interruptions in the operation of this website or due to force majeure.

SUBSCRIBE TO NEWSLETTER

Your registration to the naeniam Newsletter Service is voluntary and is not a mandatory procedure for making a purchase from the Online Store.

By subscribing to the naeniam Newsletter Service, you will be given a discount coupon worth X euros for your first purchase with the code ____

However, those who open an Account with naeniam (hereinafter referred to as “Members”) will be able to receive our newsletters and other promotional material at the email address they provide to us during this process (Account opening). Registration for the naeniam Newsletter Service is also possible for non-Members, and is completed by entering your email address in the corresponding field on the Website. By completing your registration for the naeniam Newsletter Service, you give us your express consent to naeniam sending you informative and promotional material about our products and services, as well as related advertising messages.

naeniam is not responsible if Newsletters are not delivered to their destination, although it makes every effort with ISP's (Internet Service providers) to deliver them. Newsletters may end up in the spam folder, so please check regularly that they are not stored there. In case you no longer wish to receive newsletters or wish to unsubscribe from naeniam's news sending system altogether, you can inform us using the contact form on the Website or via the corresponding link that appears in our newsletter emails that you receive.

2.3 ADVERTISEMENTS

The Company reserves the right to advertise on various websites of its choice on the Internet and to use partners or third-party advertising companies, as appropriate. When displaying these advertisements, cookies are used but no data that personally identifies Users is used. For more information about the cookies policy of naeniam.gr, read the Cookies Policy.

Our Company reserves the right to display third-party advertisements through the Website. Advertisements may contain external links to third-party websites. At naeniam.gr, we take every reasonable measure to verify that advertisements and their content are lawful, do not infringe third-party rights, are not offensive, false, fraudulent or misleading, and prohibit the posting of advertisements on the Website with abusive, threatening, pornographic, nudity, alcohol, drugs, cigarettes, gambling and betting, weapons, explosives, viruses or other inappropriate programs, pyramid schemes, illegal activities, or any other inappropriate content at its sole discretion. All advertisements are reviewed to ensure that they are appropriate for our community and respect the rights of third parties, whether natural or legal persons. However, no advertisement may imply that it has the support, approval or that it is made in collaboration with naeniam.gr. In addition, all appropriate measures are taken to identify any advertisements that violate the above and are contrary to the law, however, we do not guarantee the suitability and legality of these advertisements, and our Company may, at any time, reject any advertisement for any reason it deems appropriate, even after its publication.

2.4 EXTERNAL LINKS

The Website and its individual pages may contain links to websites maintained by third parties, whose information and data protection practices are different from those on naeniam.gr. naeniam.gr and our Company are not responsible for the information or data protection practices used on third-party websites. It is recommended, before using other websites, to read and understand their terms of use and their privacy policy. Our Company does not control the availability, content, personal data protection policy, quality and completeness of the services of other websites to which naeniam.gr may refer through “links”, hyperlinks or advertising banners. Our Company should not under any circumstances be considered to endorse or accept the content or services of the pages to which it refers, or to be associated with them in any other way.

The above also applies in the case of promoting our products through Contests on social media and referring to other collaborating accounts with the indication "swipe up" used as an external link.

2.5 COMMUNICATION

By using this Website and its Services, you agree to receive electronic communications from us and you unconditionally accept that these meet all legal requirements for written communication regarding the reason for which they are created. Any complaints, comments, suggestions, etc. you wish to submit to us, please contact our Customer Service Department via the “Contact” section.

2.6 SOCIAL MEDIA

Users and Members may follow our Company through its Facebook and Instagram pages (hereinafter referred to as “Social Media”) to learn about its news, comment and participate in its special promotions. Any products or services we offer through Social Media and all information shared, submitted or offered through its Social Media accounts will be subject to these General Terms, unless otherwise agreed.

In addition, any interaction you have with Social Media may allow access and connection to your personal accounts on Social Media. We declare that we have no access to them, nor do we control these services and therefore we are not responsible for the acts and/or omissions of social networking service providers. For this reason, we recommend that you carefully read the terms of these social networks.

Finally, we declare that we do not determine and are therefore not responsible for the way in which social media accounts operate and we are not responsible for any failure to send messages that may include an order from you or carry other content, we are not responsible for any failure to deliver them from or to our Company. For this reason, we invite you to contact naeniam in any convenient way at the telephone number and email address that we have listed in the "Contact" section.

INTELLECTUAL PROPERTY RIGHTS

All content of the web pages of this website, including images, graphics, photographs, designs, texts, services provided and products, are the intellectual property of Naeniam and are protected under the relevant provisions of Greek law, European law and international conventions and treaties.

Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, modification, resale, part or all of the content of the website for any purpose, other than strictly personal use, is prohibited, unless you are granted our written consent.

The names, images, logos and distinctive features that represent our Company and its products/services, Naeniam.gr and the products/services provided therein and/or third parties contracted with us as well as their products or services, are exclusive trademarks and distinctive features of www.naeniam.gr and our Company and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the website www.naeniam.gr should in no way be construed as a transfer or assignment of a license or right to use them by you or any third party.

With these General Terms we provide you with a limited and non-transferable license to access and use this Website for personal use, but not to download its content and code in whole or in part, except with our express written permission. This license does not allow any resale or commercial use of this Website or its content, collection and use of our catalogs, products, our commercial policy (discounts-coupons etc.), data mining, etc. You have the right to use the above only for your personal use.

You are not permitted to use linking & Framing of our Website without our written consent.

You are not allowed to use any “meta-tags” or any other “hidden text” based on the names or trademarks of our Company and naeniam.gr without our express written consent. In case of unauthorized use, the license granted ceases to be valid. The same applies to any use of our Company’s logos and trademarks.

PERSONAL DATA PROTECTION

The management and protection of your personal data is governed by the terms of the Personal Data Protection Policy and the relevant provisions of both Greek and Community and International Law regarding the protection of individuals from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority.

For your information regarding the personal data you provide to us, the type of data that Naeniam.gr holds about you, the processing that Naeniam.gr undergoes and its purposes, the recipients of such data, as well as your rights over your data and other relevant information regarding its protection and security, please proceed to the Personal Data Protection Policy in order to read and accept these relevant terms.

SAFETY

1. Customer Identification

Naeniam recognizes the importance of the security of your Personal Data, as well as your electronic transactions, and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal data and your transactions are safe and confidential. The security of the Naeniam.gr Online Store is achieved by the measures we have taken to ensure the confidentiality of your transactions on Naeniam.gr, as described both in the payment section and below.

There are two codes used to identify you: the username and the personal security code (password), which each time you enter them provide you with absolutely secure access to your personal information.

2. Transaction Confidentiality

Confidentiality is considered self-evident. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user/member to Naeniam.gr is confidential and Naeniam has taken all necessary measures to ensure that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.

Naeniam.gr does not disclose customer information and their transactions, unless it has written authorization from you or is required by a court decision or decision of another public authority.

In the event that Naeniam.gr uses third parties to support its systems, it ensures confidentiality.

For your own safety, you should also treat all information provided through the service as confidential and private and not disclose it to third parties.

FINAL PROVISIONS

1. Final Terms

These General Terms constitute the final and only terms in force regarding the provision of the Service by the Company to the User and supersede any previously applicable terms, previous contracts and arrangements, written or oral, between the Company and the User regarding the use of the Service.

2. Resignation

No delay, negligence or tolerance by the Company in enforcing compliance with any of these terms by the User shall constitute a waiver or prejudice to any of its rights provided for herein. If any of these terms were to be held by any competent Court or Authority to be invalid and therefore unenforceable, such term shall not invalidate the remaining terms hereof, which shall remain in full force and effect.

3. Invalidity of terms

In the event that any part of this Agreement is declared or determined by a court decision to be invalid, such invalidity shall not affect the validity of the remaining part of this Agreement, which shall remain in full force and effect as if these General Terms and Conditions had been executed with the invalid portion deleted. The Company shall endeavor to replace any invalid term with a new valid term, the effect of which shall be the closest equivalent of the invalid term.

4. Applicable Law – Jurisdiction

Any dispute between the parties regarding the application, interpretation, invalidity of the terms of the contract, the existence or non-existence of rights and obligations of the parties under contract or tort, shall be interpreted in accordance with Greek law and shall fall under the exclusive jurisdiction of the competent courts of Athens, to whose jurisdiction the parties hereby voluntarily submit.

As consumers, you can resort to ADR entities, which meet specific quality criteria, for any type of dispute they have with suppliers of goods or services, regardless of what they purchased (with the exception of health and higher education services) and how they purchased it (electronically or not, domestically or cross-border).

According to Directive 2013/11/EC, which was incorporated in Greece with the Joint Ministerial Decision 70330οικ./9.7.2015 (Government Gazette, ΦΕΚ Β' 1421/9.7.2015), the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADE) procedure is now provided for throughout the European Union.

Similarly, Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes applies.

If the customer has the status of a consumer (i.e. a natural person acting outside of a professional capacity) and has any problem with a purchase made from Naeniam, he/she may initiate the ADR procedure through the single pan-EU platform for online dispute resolution (ODR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.

PAYMENT METHODS

The following payment methods are available. Please choose one of the following methods for each purchase, as it is not possible to combine payment methods for the same order.

Cash on Delivery Method

Payment upon receipt of the order. When the courier company employee arrives at your location to deliver your products, you pay the value of your order in cash. According to the applicable tax provisions for the payment of an amount exceeding 500 Euros, you cannot use the cash on delivery method, since cash payment is not allowed, so you must choose another means of payment.

Payment by credit-debit card or paypal.

You can use Visa and MasterCard credit cards for your transactions.

Your transactions in our online store are protected by the highest online security systems (RSA Encryption). For the purpose of payment, you complete all the necessary fields (card number, expiration date, CCV) in the environment of the respective bank.

naeniam processes your card details solely and exclusively for the purpose of completing the transaction between us, namely the repayment of the Products you have purchased from our online store. Your card number is not stored, therefore for each purchase in our store that you wish to pay by credit card, you will have to re-enter your card details. The processing of your personal data is governed by naeniam's Privacy Policy and Cookies Policy.

Payment by deposit into our bank account

naeniam allows you to deposit the amount of your order into the EUROBANK bank account with number _______________ and IBAN GR5602600050000120201117493.

We would kindly ask you to include your order number in the reason for the deposit.

Your order will be on hold until the bank confirms that the amount has been deposited. Usually the waiting time for receiving confirmation is 2 business days. To facilitate the process, please send us a copy of the deposit slip along with the order number and your full name to the email address naeniamboutique@gmail.com. Alternatively, you can send us the date, bank, and reason for deposit, along with the order number, your full name and a phone number to the above email address.

If payment is not made within 2 business days, your order will be canceled.

Complaints Handling Policy – ​​After-Sales Customer Support

You can also contact Naeniam's Customer Service Department at 211-4076779, or by sending an e-mail to Naeniamboutique@gmail.com, stating your name and order code.

MODEL DECLARATION OF WITHDRAWAL FROM THE DISTANCE CONTRACT (Article 4 of Law 2251/1994)

"TO: the business with the name "STERGIOU MARIETA GEORGIOS||NAENIAM BOUTIQUE" and the distinctive title "Naeniam Boutique", based in Glyfada, Attica, at 40A Laodikis Street, in the Municipality of Glyfada, Postal Code 16674, in Greece (Tax Identification Number: 133619965, GLYFADA TAX OFFICE), with GEMI number 147936601000, tel. 211-4076779, e-mail naeniamboutique@gmail.com.

I hereby declare and notify that I withdraw from the contract of sale of the following goods ordered on …………………………. and received on ………………..

………….

………….

I also solemnly declare that:

I exercise the relevant right of unreasonably withdrawing and returning the products within fourteen (14) calendar days of receipt.

That the products are in their original condition and have not been used, or suffered any wear or damage.

Date: …../ ……/ 20…

I wish to be issued a credit voucher in accordance with the terms and conditions set out in the Terms of Use.

OR

I wish the amount to be credited to my personal Account that I maintain at www.naeniam.gr in accordance with the terms of use.

The Declarant and

Withdrawing (-ousa)

Name …………….

Address………

Phone….

——————————–

(Signature)"